Responsible gambling

Responsible Gaming at Crown Casino Melbourne

Crown Casino Melbourne is committed to providing a safe and enjoyable gaming environment for all its patrons. We understand that problem gambling can have serious consequences, both personally and socially. That's why we take responsible gaming seriously.

Recognizing the Signs of Problem Gambling

If you or someone you know is experiencing any of the following symptoms, seek help:

• Chasing losses to recoup money
• Needing to gamble with increasing amounts to achieve same level of excitement
• Feeling restless, irritable, and on edge when unable to gamble
• Using money meant for other necessities such as food or bills to fund gambling

Help is Available

If you think you may have a problem with gaming, don't wait to seek help. You can:

• Contact our Customer Service team at Crown Casino Melbourne who will provide you with information and resources on responsible gaming and self-exclusion
• Visit the Gambler's Help website or call their confidential hotline for support.
• Talk to your doctor, a trusted friend or family member about your concerns

Our Commitment to Responsible Gaming

Crown Casino Melbourne is committed to:

• Implementing strict measures to prevent problem gambling and money laundering
• Providing easily accessible information on responsible gaming practices
• Training our staff to recognize the signs of problem gambling and respond with empathy and support
• Maintaining a secure, confidential environment for patrons seeking help

Take Control

If you're concerned about your own or someone else's gaming habits, take control:

• Set limits: Establish deposit limits, session time limits, and self-exclusion periods to ensure responsible play
• Take breaks: Regularly step away from the game to evaluate and reassess your behavior
• Seek support: Reach out for help when needed – it takes courage, but seeking help is a sign of strength

Our Goal

At Crown Casino Melbourne, our goal is not only to provide an entertaining gaming experience but also to promote responsible gaming practices. We're committed to being part of the solution in preventing problem gambling and ensuring that everyone has a safe and enjoyable time at Crown Casino Melbourne.

Please play responsibly.